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We at Green Gardens believe in helping its customers as far as possible, and therefore has a liberal cancellation policy.
How do I cancel an order on greengardens.in?
If unfortunately you have to cancel an order, please do so within 12 hours of placing the order.
For outright cancellations by you:
– If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
– If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product or if a wrong product has been shipped to you. To receive a replacement of the product please report the same to firstname.lastname@example.org with a screen shot of the order confirmation email you had received along with a picture of the product received by you within 7 days of receiving the product.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 9677017720 or email us at email@example.com mentioning your Order ID. Please make sure that the original product tag and packing is intact when you send us the product back. Return duration period is 10 working days.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product
• Any product that is returned without all original packaging and accessories, including the retail box, manuals and all other items originally included with the product at the time of delivery